Lumera by Aurum Stay • Luxury Studio in Gurugram •

Skip the ordinary stay—welcome to your private retreat in Gurugram. Designed for comfort, work, and everything in between, this thoughtfully curated 1BHK is perfect for relaxing weekends, productive workdays, or simply unwinding after a long day. Stretch out on the king-size bed, stream your favorites on the smart TV, enjoy freshly brewed coffee, and stay connected with high-speed WiFi. With warm interiors, self check-in, and 24/7 security, every detail is crafted to make you feel right at home.

The space

Welcome to Lumera by Aurum Stays Skip the hotel routine and settle into a space designed to feel like your own. Whether you’re here for work, a weekend getaway, or a longer stay, Lumera combines comfort, privacy, and thoughtful design in the heart of Gurugram. Wake up to sweeping skyline and Aravalli views, brew your morning coffee in the fully equipped kitchen, take calls from a dedicated workspace with high-speed WiFi, and unwind in a plush king-size bed while streaming your favorites on the Smart TV. ━━━━━━━━━━━━━━ THE SPACE ━━━━━━━━━━━━━━ Created for couples, business travellers, and long-stay guests who appreciate comfort without compromise. ✦ Sleep Well A luxurious king-size bed with premium linens, blackout curtains, air conditioning, and a peaceful atmosphere for restful nights. ✦ Work Comfortably Dedicated workspace with fast, reliable WiFi—ideal for video calls, remote work, and streaming. ✦ Feel at Home A fully equipped kitchen gives you the flexibility to cook, reheat, or simply enjoy your morning coffee whenever you like. ✦ Refresh & Recharge Modern bathroom with hot water, fresh towels, toiletries, and everyday essentials. ━━━━━━━━━━━━━━ WHY GUESTS LOVE STAYING HERE ━━━━━━━━━━━━━━ • Panoramic skyline and Aravalli-facing views • Bright interiors with abundant natural light • Smart TV with your favourite streaming apps • Easy self check-in for a hassle-free arrival • Complimentary parking • Premium gated community with 24/7 security and full power backup • Thoughtfully organised space with everything you need close at hand • Quick delivery access for groceries, food, and daily essentials ━━━━━━━━━━━━━━ LOCATION ━━━━━━━━━━━━━━ Conveniently located near Gurugram’s major business districts, cafés, restaurants, shopping, nightlife, and metro connectivity, making it easy to explore or commute. Whether you’re visiting for business, a city break, or an extended stay, Lumera is designed to adapt to your schedule—not the other way around. Come for the location.📌 Stay for the comfort.☘️ Return because it feels like home 🏠 Lumera by Aurum Stays.

Guest access

Guests have exclusive access to the entire studio, including the kitchenette, private bathroom, and sitting area. Entry is via a secure lock for your privacy and convenience.

Other things to note

General Policies * Both unmarried and married couples are allowed. * Strictly No Parties, Gatherings, or No Music to maintain a peaceful environment. * Valid government-issued IDs (Passport, Aadhaar, Driver’s License, etc.) of all guests are mandatory at check-in. Visitor IDs must also be submitted. * Group & Bulk Bookings: Subject to approval by management. * Daily housekeeping and linen change every alternate day (except for cleaning used kitchen utensils). Housekeeping is not provided by our end on sundays, public holidays. * Balcony: There is no promise of a balcony by our end, it will be subject to availability. We are not promising you the balcony. Check-in and Check-out Instructions * Check-in Time: 2:00 PM | Check-out Time: 10:00 AM * Early Check-in / Late Check-out: Subject to availability with chargeable Applied. * Guests must inform their estimated arrival time in advance. * Early check-in and late check-out are subject to availability. * ID Verification: All guests must present a valid government-issued photo ID at check-in (Aadhaar, Passport, Driving License, etc.) Early Check-in and Late Check-out Charges Early Check-in Charges * Check-in at or after 12:00 PM: No additional charges. * Check-in between 10:00 AM and 12:00 PM: Half Day Charges * Check-in before 10:00 AM: Full Day charges. (We recommend booking the night before your arrival to secure early access.) Early check-in is subject to availability and prior confirmation is recommended. Late Check-out Charges * We offer complimentary late check-out until 11 AM. * Check-out by 11 AM - 1 PM is charged at ₹800 for 1BHK, ₹2,000 for 2BHK, ₹3,000 for 3BHK. * Check-out by 1 PM - 4 PM is charged at a half-day rate. * Check-outs after 4 PM or later incur a full-day charge. Late check-out is subject to availability and must be requested in advance. House Rules * Smoking: Smoking is Allowed at Blacony. * No Parties or No Music: - Parties, No music, and events are not allowed. - Quiet hours: 10 PM to 08 AM. Any noise complaints may result in eviction without refund. * No Illegal Activities: Any illegal activities, including drug use and gambling, are strictly prohibited and will be reported to authorities. Security & Safety Policies * CCTV Monitoring: CCTV cameras are installed in common areas for security. (No cameras are installed inside the apartments.) * Emergency Contacts: Guests must save the caretaker’s number for assistance in case of emergencies. * Fire & Safety: Fire extinguishers are available on the premises. Smoking, candles, or open flames inside the apartment are prohibited. * Key/Access Card Policy: Guests must return keys/access cards at checkout. Lost keys/access cards will be charged at ₹___. Extra Guest & Visitor Charges * Visitors are allowed between 2 PM and 8 PM. * Maximum 1-2 visitors allowed at a time. * Visitors before 8 PM: Free of cost. * Visitors after 8 PM: INR1000 per person. * Extra Guest Stay Charge: INR 1,000 per night. * Extra Mattress: INR1000 per night. * Unregistered Guests: Unauthorized guests staying overnight will result in immediate cancellation of the booking without a refund. * Guests are responsible for their visitors’ behavior and any damages caused. Pet Policy & Security Deposit * Allowed Pets: (If applicable) Only small, well-trained pets are allowed. * Pet Charges: INR 500 per day. * Pet Security Deposit: INR 3,000 (fully refundable at checkout) - Pay Via Cash Only * Pet Rules: - Pets must be kept on a leash in common areas. - Guests are responsible for cleaning up after their pets. - Any damage caused by pets will be charged to the guest. Electricity Charges (For Long Stays) * For stays of 3 days or less: Electricity is included in the rental price. * For stays of more than 3 days: Electricity charges apply at INR 12 per unit. Child Policy * Children below 5 years: Stay free of charge in the same apartment. * Children aged 6-11 years: INR 500 per child, per night. * Children above 12 years: Extra bed required at INR 800 per night. Damage & Liability * Damage to Property: Any damage to furniture, appliances, or property will be charged at repair/replacement cost. Guests must report any damages immediately. * Liability Disclaimer: The management is not responsible for the loss of personal belongings. Guests must ensure their rooms are locked when stepping out. Food & Kitchen Policy * Fully Equipped Kitchen: All apartments include a functional kitchen with basic appliances and utensils. * Food Options: You may cook your own meals, or you can order from in-house food services. Due to the LPG shortage, cooking gas is not provided by us. We provide induction at that moment. Outside Food is not allowed at our property. * Cook Service: Cook services can be arranged on request at select locations (subject to availability). * Grocery Not Included: We do not provide groceries. Guests are requested to arrange their own. * Utensil Cleaning: Cleaning of used utensils is not included and must be done by the guest. Security & Maintenance Policies * CCTV surveillance in common areas is needed for safety. * Full power backup available. * Damages to Property: Guests are liable for any damages caused during their stay. * Lost Keys: INR 1,000 replacement fee applies. Parking & Vehicle Policy Parking Availability: * Limited parking is available on a first-come, first-served basis. * Each booking is entitled to one parking spot per apartment. * Additional vehicles are not permitted unless approved in advance and subject to space availability. * Guests are requested to park only in the designated parking area. Vehicle Restrictions: * Heavy vehicles, commercial vehicles, or oversized vehicles are not allowed in the parking premises. * Parking is strictly for personal cars or two-wheelers used by registered guests. Disclaimer: * The management shall not be responsible for any loss, theft, or damage to vehicles or belongings left inside them. * Parking is provided as a complimentary facility, and guests are advised to ensure their vehicles are properly locked and secured at all times. Refund & Compensation Policies * Early Check-out Refunds: Refunds for early check-outs will not be processed unless due to verified service failures (e.g., critical facility downtime). * Cancellation Policy Refund: If the cancellation is made within the eligible period as per the cancellation policy, the refund will be processed within 4–5 business days. Additional Services & Charges * Airport Pickup: Available upon request. Charges apply – contact us for rates. * Car Rentals: Available. Reach out to reception for pricing & availability. * Laundry Services: Self-service washing machine provided. Full laundry service is chargeable. * Iron & Hairdryer: Provided on request at no additional cost (subject to availability). Cancellation & Refund Policy Flexible Rate (Regular / Member-Only) * Free Cancellation: Up to 1-3 days before check-in – No penalty. * Late Cancellation (within 3 days): One-night charge applies. * No-Show: No refunds will be processed. * Early Check-out: No refund Applied. Rate Plan Policy: * If you book an apartment under the Flexible Rate Plan, the cancellation policy mentioned at the time of booking will apply. * If you book under the Non-Refundable Rate Plan, no refund will be processed in case of cancellation, modification, or no-show. Advance Payment Terms: * A One-night charge is required to confirm the booking. * This amount is non-refundable and applicable as a cancellation fee if the booking is cancelled late. * Booking will be auto-cancelled if the advance is not received at least 7 days before arrival. Advance Booking Rate (Non-Refundable Offer) * Cancellation & Changes: Not allowed under any circumstances – 100% non-refundable & non-amendable. * Payment Terms: Full payment at the time of booking is mandatory and non-refundable. General Booking Terms * Policy Applicability: Only the terms mentioned above are valid unless explicitly agreed in writing by our Sales or Reception Team. * Early Checkout: No refunds. Extension of Stay: * Must be requested in writing and as early as possible. * Subject to availability and revised pricing. * Full payment for the extended stay must be made upon confirmation. Approved Refunds: * Any refund will be subject to the deduction of transaction fees by banks/payment gateways. * Refunds will be processed within 4-5 days of the request, if approved. No-Show & Travel Disruptions * No-shows or cancellations due to travel disruptions (e.g., flight delays, strikes, natural disasters) will be treated according to the standard cancellation policy.